Privacy Policy

1. Introduction 

Myhna Properties Pvt Ltd (“we”, “us”, or “our”) is committed to protecting the privacy of every individual who visits our website, makes an enquiry, or engages with us online or offline. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”). 

By accessing myhnaproperties.com or any of our project microsites, submitting a lead enquiry form, calling our sales number, or engaging with our social media channels, you consent to the practices described in this Policy. 

This Policy applies to all our residential projects, including Myhna Vistara, Myhna Orchid, Myhna Maple, and Myhna Heights. 

2. Information We Collect 

2.1 Information You Provide Directly 

When you interact with our website or sales team, we may collect: 

• Full name and salutation 

• Mobile number and alternate contact number 

• Email address 

• Current city, area, and pincode of residence 

• Budget range and preferred configuration (3 BHK / 4 BHK) 

• Preferred possession timeline and purpose of purchase (self-use / investment) 

• Queries, feedback, or messages submitted via contact forms or WhatsApp 

• Documents shared during booking (PAN, Aadhaar, bank statements) — collected offline by our sales team 

2.2 Information Collected Automatically 

When you visit our website, we automatically collect technical data through cookies and analytics tools: 

• IP address and approximate geographic location 

• Browser type, device type, and operating system 

• Pages visited, time spent on each page, and navigation path 

• Referral source (e.g., Google Search, Google Ads, Meta Ads, direct) 

• UTM parameters from ad campaigns 

• Form abandonment and scroll behaviour (via analytics events) 

• Conversion events: form submissions, call button clicks, WhatsApp chat initiations 

2.3 Information from Third Parties 

We may receive personal data from: 

• Google Ads and Meta Ads platforms — lead form submissions via their native lead ad formats 

• Channel partners and brokerage firms who refer interested buyers 

• Property aggregator portals (99acres, MagicBricks, Housing.com) where you may have submitted an enquiry 

• LinkedIn and Instagram — if you engage with our sponsored posts and submit a contact form 

3. How We Use Your Information 

We use your personal information for the following purposes: 

4. Cookies and Tracking Technologies 

Our website uses cookies and similar tracking technologies to enhance your experience and measure the effectiveness of our advertising campaigns. We use the following categories: 

• Strictly Necessary Cookies — Required for the website to function (form submissions, session management). Cannot be disabled. 

• Analytics Cookies — Google Analytics 4 (GA4) to understand traffic sources, popular pages, and user journeys. Data is anonymised and aggregated. 

• Advertising Cookies — Google Ads conversion tracking pixel and Meta (Facebook) Pixel. These enable us to track lead form completions, retarget past visitors, and optimise ad spend. Meta Pixel is installed on all landing pages. 

• Functional Cookies — Remember your preferences such as language, location filter, or previously viewed configurations. 

You may control cookie preferences through your browser settings. However, disabling advertising cookies will not prevent you from seeing Myhna Properties ads — it will only make them less relevant to your interests. 

5. Sharing of Your Information 

We do not sell your personal data to third parties. We share data only in the following circumstances: 

5.1 Internal Team 

Your enquiry data is shared with our in-house sales team, CRM administrators and site visit coordinators.

5.2 Channel Partners 

If your enquiry is routed through or attributed to an authorised channel partner (registered broker or co-broking agency), we will share your contact information with that partner solely for the purpose of facilitating a site visit or booking. We only share data with RERA-registered channel partners. 

5.3 Technology Platforms 

We use the following platforms that may process your data on our behalf: 

• Google LLC — Google Ads, GA4, Google Business Profile, reCAPTCHA, YouTube 

• Meta Platforms Inc. — Meta Ads Manager, Facebook/Instagram Lead Ads, Meta Pixel 

• CRM Platform — Our internal CRM (details available on request) stores enquiry, lead, and booking records 

• WhatsApp Business API (Meta) — For automated and manual lead follow-up messages 

Each platform operates under its own privacy policy. We encourage you to review Google’s Privacy Policy and Meta’s Data Policy separately. 

5.4 Legal Obligation 

We may disclose your information where required by law, court order, or government authority, or where necessary to protect the rights, property, or safety of Myhna Properties Pvt Ltd or third parties. 

6. Data Retention 

We retain your personal data for as long as is necessary for the purpose it was collected, subject to the following guidelines: 

7. Data Security 

We implement commercially reasonable technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include: 

• HTTPS (SSL/TLS) encryption across all website pages and lead forms 

• Access controls on our CRM — role-based permissions; only authorised personnel may access lead data 

• Two-factor authentication (2FA) on Google Ads, Meta Business Manager, and email accounts 

• Regular review of third-party vendor access and API permissions 

• No storage of KYC or sensitive financial documents in unencrypted email or cloud storage 

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at myhnaoffice@myhnaproperties.com. 

8. Your Rights 

Under applicable Indian law (and in anticipation of the DPDP Act, 2023), you have the following rights with respect to your personal data: 

• Right to Access — Request a copy of the personal data we hold about you. 

• Right to Correction — Request correction of inaccurate or incomplete information. 

• Right to Erasure — Request deletion of your personal data, subject to our legal retention obligations. 

• Right to Withdraw Consent — Withdraw consent to marketing communications at any time by replying STOP to any SMS, clicking Unsubscribe in any email, or contacting us directly. 

• Right to Opt-Out of Remarketing — Opt out of personalised ads via Google Ad Settings (adssettings.google.com) and Meta Ad Preferences (facebook.com/ads/preferences). 

• Right to Data Portability — Request your lead and contact data in a machine-readable format where technically feasible. 

To exercise any of these rights, please email myhnaoffice@myhnaproperties.com with the subject line “Privacy Request — [Your Name]”. We will respond within 30 days. 

9. Children’s Privacy 

Our website and services are not directed at individuals below the age of 18 years. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly. 

10. Third-Party Links and Platforms 

Our website may contain links to third-party websites, property portals (such as 99acres, MagicBricks, Housing.com), and social media platforms (Instagram, YouTube, LinkedIn). This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party platform before providing your personal information. 

Our YouTube channel (@myhnapropertiesofficial) is hosted on Google’s platform and governed by Google’s Privacy Policy. Our Instagram and Facebook pages are governed by Meta’s Data Policy. 

11. RERA Compliance Note 

Myhna Properties Pvt Ltd is a RERA-registered developer. All projects advertised on this website include their RERA registration numbers.

All pricing, floor plans, possession dates, and project specifications communicated via this website or in follow-up communications are subject to the registered RERA project details. In case of any discrepancy, the RERA-registered information shall prevail. 

By submitting a lead form or booking enquiry on our website, you acknowledge that you have reviewed the relevant RERA disclosure documents available at rera.karnataka.gov.in. 

 12. Changes to This Privacy Policy 

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this document and, where the changes are material, notify users via a notice on our homepage or by email. Your continued use of our website after any changes constitutes your acceptance of the updated Policy. 

We recommend reviewing this Policy periodically. The most current version will always be available at myhnaproperties.com/privacy-policy. 

14. Governing Law and Jurisdiction 

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka. 

15. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: